L4U Library Automation Software is a mature product that is the direct result of Librarian input and suggestions. Those suggestions are what challenge us to excel in the library software industry and lead by example. Here's what some of our users have to say about our product.
"It's really important for us to know that no matter how small or 'trivial' our problem might turn out to be in the end, your technicians treat our concerns with great respect. We are all at different levels of techno-expertise, and often something that may be very obvious to one person (and yes, is clearly laid out in the instruction manual - in several places!) just doesn't stand out to another until someone patiently points it out. Thanks for your patient guidance - it makes your product truely "user friendly!" "
"I have worked with many library software systems over the past 34 years, and I can say that L4U has been, by far, the best. They have a solid product that meets all of our demands from a delivery module to a cataloging module to an overdue module. They have been extremely accommodating in making any suggested changes. They are incredibly well-priced. The program is very intuitive and is easy for our teachers to navigate. I heartily endorse this library automation system from the folks at Kelowna Software for a job well-done!"
"The IdentiFi Finger Scanner is working extremely well in our secondary school library! We were looking for a cost effective solution that was compatible with our existing software and would allow students to check out items even if they had forgotten, lost, or damaged their library id cards. Initially there was a bit of concern from our Parent Advisory Committee regarding the privacy and security of recording the students’ fingerprints. When I explained that the system did not actually store a scan of their fingerprint but took only enough measurements to be able to recognize an enrolled student, and that enrollment was completely voluntary, they thought it was a great solution!"
"I am just so happy with the software. I have had other librarians stop by and take a look at it and they comment right away on how user-friendly it is and how attractive it is. They had Follet I believe and were wishing they had this. :) I love it!!!!"
"I deal with many technical support groups for different programs we have within our agency, and i must say that i am impressed with Kelowna Software in the expertise, timely responses, and the pleasant manner your technical group has in dealing with clients. Thank you for all your help."
"I’ve found L4U extremely user friendly. L4U proved to be so logical and easy to figure out that I’ve rarely had to go to the manual."
"I chose L4U to open our new library. My faculty, students and I love the ease of using this program. Even my first graders are using the patron search stations to access information.""
"Quick response time, within minutes of my call. Thanks!"
"It's vitally important for students to learn to use technology early in their lives and Library 4 Universal has significantly improved the use of the library by our students. "
"I never hesitate to contact L4U Support - they handle all my questions - no matter how trivial - always in a pleasant manner! Thank you."
"Once again, saved the day! Rep was more than helpful and extremely polite. I never am made to feel that I am a bother. Service is magnificent. Thank you!"
"Library 4 Universal is a great product with a wonderful company backing it! Technical Support helps with any problem I have no matter how large or small. The technicians are knowledgeable and patient. Kelowna Software is also open to suggestions from librarians and is constantly looking for ways to make my job easier – from printing bar codes, to compiling reports. The program is easy to use yet, has many advanced features. This company cares about their customers!"
"L4U is the very best."
"L4U has provided our school with the ability to have complete library management at a reasonable cost. The technical support staff at Kelowna Software is always friendly and anxious to help us out."
"L4U has so many strong features. Cataloging is a great time saver, circulation is quick and simple, and the tech support is always helpful and timely. I could go on! I really think this software is outstanding in its field."