Support Subscription Packages
L4U Library Software offers three different Support Subscription Packages: Preferred, Standard and Value to help serve you needs better
|Toll Free 24 hr. support, 7 days a week, 1 hr. guaranteed response time|
|Toll Free support, 7:00am - 4:00pm PST, 4 hr. guaranteed response time Mon. - Fri. excluding holidays|
|Live Online Chat Support|
|Toll Free Fax Support|
|Maintenance Releases and Minor Updates|
|Monthly Online Presentations|
|Monthly Online Users' Groups|
|Tips and Tricks emails|
|Access to additional online support tools and materials through Client Corner|
Client Corner is a service that is available to any existing client, where depending on your Support Package you can access archived Tips of the Week, Freequently asked Questions, Downloads, Manuals, enter a Feature Request and many more online tools and materials.
While the L4U Technical Support team is always happy to help, remember the answer to your question may only be a mouse click away. Log on and check it out today!
Client Corner is accessible through the button in the upper right corner of this website, you will require a user ID and password. If you require your login information, please send an email to info@L4U.com.
I am impressed with your promptness in replies to problems. Your staff is knowledgable & professional, making my job easier and less stressful. Your product is excellent in my opinion. I appreciate the L4U news tips, they give me more knowledge with minimal effort on my part & makes your program much more useful to me as I am constantly learning new things. Your online training is also very useful to me. Thanks!