Client Corner

Technical Support

At Kelowna Software Ltd., we strive to provide our customers with the very best Technical Support possible. When you need assistance, our friendly support specialists will provide you with prompt and courteous help. Kelowna Software offers the flexibility of support 24 hours a day, seven days a week with fast response times.

Support Packages

Preferred Support

  • Toll Free 24 hr. support, 1 hr. guaranteed response time
  • Live Online Chat Support
  • Toll Free Fax Support
  • Email Support
  • Major Upgrades
  • Maintenance Releases and Minor Updates
  • Tip of the Week
  • Quarterly Newsletter
  • Monthly Online Presentations
  • Monthly Online Users' Groups
  • Access to additional online support tools and materials through Client Corner

Standard Support

  • Toll Free support, 7:00am - 4:00pm PST, 4 hr. guaranteed response time *
  • Toll Free Fax Support
  • Email Support
  • Maintenance Releases and Minor Updates
  • Tip of the Week
  • Quarterly Newsletter
  • Monthly Online Presentations
  • Monthly Online Users' Groups
  • Access to additional online support tools and materials through
    Client Corner

Value Support

  • Telephone support, 7:00am - 4:00pm PST,
    24 hr. guaranteed response time *
  • Fax Support
  • Email Support
  • Maintenance Releases and Minor Updates
  • Tip of the Week
  • Quarterly Newsletter
  • Access to additional online support tools
    and materials through Client Corner

* Monday - Friday excluding holidays

Client Corner

Client Corner is a service that is available to anyone with an active Support Package.

While the Kelowna Sofware Ltd. Technical Support team is always happy to help, remember the answer to your question may only be a mouse click away. Log on and check it out today!

Client Corner is accessible through the left menu of this website, you will require a user ID and password. If you require your login information, please send an email to info@L4U.com.

 

I am impressed with your promptness in replies to problems. Your staff is knowledgable & professional, making my job easier and less stressful. Your product is excellent in my opinion. I appreciate the L4U news tips, they give me more knowledge with minimal effort on my part & makes your program much more useful to me as I am constantly learning new things. Your online training is also very useful to me. Thanks!

Janice Willsey
Helen E. Taylor Elementary School
Wembley, AB

 

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